Sorry, but I really don't think that you have a winnable case in court. You can sue (you can ALWAYS sue), but unless you can prove that the larger corporation ordered their employee to do this knowing that this particular case was going to you, you're going to have a hard time proving any real injuries. An owner having her feelings hurt isn't a very good cause of action. The other company will probably blame it on a disgruntled employee and get away with it (since that's probably whose at fault anwyway). Your out the cost of the suit and the relationship since your supplier probably won't want to do business with you. Again, sorry.
That said, if you follow ratbastid's advice and take it up with the sales rep, I'll be that they try to fix the problem. They might send the next shipment for free or something, especially if you very nicely make a big enough stink and let them know that there are other folks that you can buy from that will guarantee not to insult you everytime you open one of their boxes.
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