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yeah I can't stand people crying in the work place. I think in her case she might just be a spoilt person who when doesn't get her way tries to find the one thing she knows will help her get her way, an emotional outburst.
While I don't like seeing people get upset personally, in a professional environment it's just something I won't accept. I used to work in management in a retail/general store and when someone broke into tears on me because I wouldn't give them their morning break (because they showed up an hour and a half late) when they asked for it I told them to either pull themselves together or go home and come back tomorrow. It might seem dark, but that's the reality. In a public place it is not exactly good business to cry, burst into a cursing fit or cause a scene. How these people don't know it looks bad on them is beyond me.
Obvisouly there are acceptions to the rule, emotional stress from another source (recent loss of life, 1st time at a job etc etc) i'm not totally heartless. Being harassed by an employer is never easy to deal with, and the example of a woman coming back after maternity leave, that's totally understandable.
but 'I don't understand the softare' is horsecrap.
get it together
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