There are very few things in this world I will admit I do well... VERY FEW... User training is something I am very good at, i can take a very complicated topic and break it down so that it's a five year old child could understand it, and not have them realize that they are on the level of a five year old child... I've been doing it a while... I know how to get a person to respond... and I can also diffuse that reluctance to change... This woman just wanted to bitch.. and to get attention because she was under a little pressure to get ths job done because she had been dilly dallying all day... her way of getting attention and diffusing the fact that she was late on this work was to cry... (me has little patience for that)
I honestly am evil, I am also very insensitive at times.... but jaysus christus -- I expect people to act like adults - if you aren't getting it- you have to tell me, i've got 15 different ways of explaining things in my bag of tricks... I may be ugly, but I was smiling when i was talking.. and i'm not unapproachable...
did I mention that she kept me in the office til almost 8:00 - she gets overtime.. I don't... did I mention again that I'm a contactor that doesnt get paid by the hour? i wanted to cry... and also slam her head into the monitor but it was a really nice 20 inch flat screen monitor.. .I'd hate to ruin it...
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Free your heart from hatred. Free your mind from worries. Live simply. Give more. Expect less.
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