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When you dispute something in writing it usually buys you 60 days. And when you send the letter certified it gets the attention of higher level people.
Since you didn't previously do this, I have a suggestion for you. Write a letter to the BBB just like it is one you plan to send them to explain why you are upset. Then, send a letter to the president's office of T-Mobile saying that you plan to send the attached letter to the BBB unless they work sincerely with you to resolve the issue. Specify that uou are giving them 10 days from reciept of the letter to respond. Then worst case you've done about all that you can.
It sounds like the calls were made from the phone and that it was still in your possesion when the calls were made. That makes it tough to deny unless there was a way someone could scam your phone. Also, I would send a certified letter to the company that had the original phone number to complain. Sometimes all this due dilligence pays off. Good luck...
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