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Originally Posted by cyrnel
I've been pleasantly surprised by Sprint. I hated them in the SF bay area. (a couple years ago.) It was especially stressful managing our small company's plans. Coverage, support, you name it. Trying them again here in Oregon because of their data plan. So far I've made 8 calls to their support people at different times of the day. Call it the two week test. Each time it has seemed like I was calling a center in N. California, and agents who were strangely interested in talking tech. With my luck they use a special department for the first 14days until you can't cancel without penalty.  Anyway, not much history yet but two bills in things are going smoothly. Samsung A900 phone is beautiful. |
My family uses Sprint and has for a very long time. One thing I've found is that their customer support varies widely from store to store. Generally, it's on the good side, not the bad, and I've got to give some love to the Sprint store in Clackamas for going the extra mile for me (the first time I went there, their computer system/store phone system was down, so they had to activate my new phone on their own cell phones) time after time. I like the choices on their plans and I love my phone:
It's so stylish
and instead of a flip phone, it slides open