I was never late on payments... my rent bounces every month for some unknown reason but phone companies have no problem taking money... I eventaully managed to get 2 months credit out of them
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Originally Posted by Sultana
I had service disconnected to her phone less than 30 minutes after her purse was stolen. Which happened to be the day I got the previous month's bill and saw these calls/charges. So I was dealing with both issues during the same call to Customer Service.
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I am confused, the charges were run up the month prior to the theft of the phone?
The best thing to do is sit and hassle them, they want your custom and they want it for the forseeable future. So they are likely to bend to your will at least somewhat. Its the reason I change companies every year, they keep trying to fight for my custom (rather than keeping an existing happy customer) for some reason... stick with it and they will bend or break!