snowy

Actually, that book helped me get over my shyness. It taught me some basic ground rules for operating in social situations, helped me to see what I might moderate about my personality, and introduced me to some tactics I still use today (remembering a person's name being the one I always remember). Of course, along with the skills you have to have a willingness to put yourself out there, and if you're not willing to do that, it doesn't work. Also, it has to seem natural, not forced. You can't act like you're following a bunch of rules. I should also note when I've worked retail I've been regarded well by customers and peers--I've won sales contests and had coworkers bring me their customers for service. No joke.

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If I am not better, at least I am different. --Jean-Jacques Rousseau