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Originally Posted by maleficent
Pick up a copy of How to Win Friends and Influence People - read thru it and see how much you can pick up and apply what you learned on your own...
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I read this book over the summer, and to be honest; I think it's slightly outdated, but still can be effective.
While reading it, I realized how the techniques he proposes are used SO often in marketing and by other people in general; my friends and I [and possibly many in my generation/age area] have been so exposed to these techniques to the point that we often find the techniques very jaded and view the person employing them to be phony and/or trying very hard to be likable (to the point of being annoying).
I tried employing them at work, in the summer, at the movie theater. The amount of techniques' effectiveness (at making the customers more happy and being able to pursuade them at what you want them to do) ranged completely from perfect success, to negative reactions from some customers ; Or for the majority of people, no [visible] effect at all. Although this is a very rough stereotype, I recalled that they worked more on senior citizens than younger generations.
My recommendation would be to borrow some carnegie books from the library; or more importantly; go to the local college [or community college] and take a couple courses on communications, public speaking, or oral interpretation. I took one of those in high school and although I did not immediately realize then, my public speaking has improved and college presentations don't seem too daunting for me now
Catcha back on the flipside,
will.