That's ridiculous. I've been in several such shops and NONE has had rules like that. How can you shop at a shop if you can't shop? Crazy. Go find yourself a decent store.
It's also possible he didn't like the looks of you. Maybe you seemed excessively nervous or something. I'm sure shops like that do get more than their share of horny weirdos doing strange things with their merchandise and not buying anything. "I don't allow browsing" is a pretty crazy policy for a retailer to institute. Hey, I got an idea! He should open a web site and then turn off his web server!
Most adult stores don't do video rental, though. There's a lot of management overhead involved with that, it's a bunch easier just to have a rack of DVDs that you sell retail.
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