We all have a billege story or three (thousand). I'm trying to let them fade like so much PTSD. What's bad about those situations is they kind of sliiide in, without rational thought, because someone was in a pinch and it sounded so easy, or maybe just because you hate to see them patronize crappy tech shops. But without concern over cost, time, or the value of what you're doing it often takes more time than recovery for a business customer, usually with excess demands, outdated equipment, and few rewards. Most of the time they just get themselves in a jam again.
Eventually you catch yourself before you volunteer, and it feels bad at first, but better than not handling your own commitments. OTOH, if you can turn it into an income, great. You get to prioritize and charge according to everyone's needs. The fringe benefit is paying customers tend to learn since they know costs are involved.
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There are a vast number of people who are uninformed and heavily propagandized, but fundamentally decent. The propaganda that inundates them is effective when unchallenged, but much of it goes only skin deep. If they can be brought to raise questions and apply their decent instincts and basic intelligence, many people quickly escape the confines of the doctrinal system and are willing to do something to help others who are really suffering and oppressed." -Manufacturing Consent: Noam Chomsky and the Media, p. 195
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