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What services you need done to your computer would be a better indicator of whether to use them or not.
If it were something that didn't take a lot of time or serious delving into your system, it might be worth the money.
Major system problems??, might be better to find a small independent shop who would give more personal service.
I do know that if it requires replacement parts, Best Buy will send it to a regional repair center, not fixed onsite.
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When all else fails, QUIT.
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