Quote:
Originally posted by Ratman
I spent 6 years as a restaurant manager in higher end places. Whenever there were somewhat unruly kids, especially if they were running around, I would take the initiative to talk to the parents. I would explain to them that it was best to keep the children in their seats for their own safety. With servers running around with trays and plates full of hot food, drinks, pots of coffee, etc., the risk for an accident was too great. As I didn't want to see them (or my staff) injured, I would appreciate it if the kids were seated. This worked almost every time. The other few times, I comped a lot of meals, bought a lot of drinks (and hopefully some goodwill). And no, a restaurant with a $50 per person average check does not have a kids menu!
|
Very diplomatic.
I've always found it easier to make people do what you want them to if you can just explain it in terms of their personal benefit.
Plus, this is a perfectly valid point. I don't think any parent would like a plate of sizzling fajita meat or a pot of hot coffee dropped on their kid.