Originally Posted by maleficent

On both airlines, I was platinum status... ContinentHell I only fly when no one else goes there.. their customer service blows monkey chunks... and will not do anything to help out people... (My worst story was when I was stuck in newark for 14 hours because the flight was leaving within an hour... 3 other airlines had flights going to boston (45 minutes fromw ehre i was going) continentHELL REFUSED to put anyone on those flights... no meal vouchers or any thing was offered... ContententHell's we dont care line, after getting an email from me, offered 2000 miles -- I told them to keep them... and was going to send them a bill at my hourly rate for my time they wasted.