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Familiar with a custom lotus notes system, Remedy, clarify, and Seibel, but as several others have, I will reasearch this as well.
I have even some simply coded web based data entry ticketing systems that weren't to complex, dumped into access, and had a few prepopulated fields, a few drop downs, and a free form entry field as well.
Doesn't sound to difficult to code, but I'll bet also that something already exists, freeware wise. A variant of "bugzilla" springs to mind.
-bear
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It's alot easier to ask for forgiveness then it is to ask for permission.
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