The general consensus here is that petite moi was wrong in her actions. I'm wondering if the people who are against her have ever worked in retail or customer service. I have worked in fast food, grocery stores, clothing retail, and waitressing. While I knew that the customers were the reason I was there, it did not excuse their rude adn demeaning behavior. It is a 2 way street. If you want good service, you have to be a good customer in return. I am notorious for having to go to the bathroom a lot. When I am out it is the worse. I remember being in Chinatown, which is a horrible place to be in that situation. None of the places have public restrooms. I was running all over the place trying to find somewhere to go. It didn't help that very few of the people spoke english. I ended up going into a church. I think it's crazy for a coffee shop not to have a bathroom, but if it doesn't, it doesn't. You have to move on and try to find some place to go.
I have been rude to customers before because they were very rude to begin with. I do not feel good about some of my past actions, but we are human. Minimum wage jobs typically suck enough without customers being assholes. If you haven't worked retail/customer service, I strongly recommend it. It will totally change your attitude when going to a place to get good service.
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Whatever did happen to your soul?
I heard you sold it
Choose Heaven for the weather and Hell for the company
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