I think the real enemy here is the company. They should be spending a little bit of their profits on a public washroom and a little more so the employees can feel well paid for having to clean them.
These are the kinds of issues that keep us divided as a community. As a customer, it's easy for me to blame the person working on the front lines when I'm unhappy with the way the company does business. The real crook is the person at the top, too concerned with their profit to create the conditions for customer satisfaction.
la petite, I know that "skank" was a jerk for banging on the window, and the way I interpreted your story, that is your main point of contention. I know there was a restroom in the close by restaurant, but can't you sympathize just a little bit with the need to use the bathroom?
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