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Last month we made some significant reductions to our cell/internet/cable plan in order to save money. This month's bill comes in and shows that none of the changes went through! Customer service was very apologetic and has promised to credit us the difference etc..., but I'm doubtful. I think they're dragging their feet, playing the odds that we'll forget about it. Fat chance!
Since when did procrastination and obfuscation become legitimate means of doing business?
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Building an artificial intelligence that appreciates Mozart is easy. Building an A.I. that appreciates a theme restaurant is the real challenge - Kit Roebuck - Nine Planets Without Intelligent Life
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