10-09-2005, 11:05 AM
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#3 (permalink)
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Junkie
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I've been using Vonage for the past year or so. It's been perfect.
I pay $16.74/mo.
Regarding 9/11 service:
Quote:
Vonage's 911 Dialing is similar to traditional 911, however there are a few important differences. First, 911 is not automatically setup for use. Simply fill out a short form that tells us your physical address, either when you sign up for Vonage service or at any time through your web account to activate Dialing 911. When you add a line, change your number or cancel your number portability request you will need to activate 911 Dialing again for those lines.
Vonage currently offers a form of 911 that is akin to basic 911, which is different from E911 or traditional 911. Once you have activated Vonage's 911 Dialing, Vonage uses the address you provide to determine the nearest emergency response center and then sends your call to a general number at that center, which may not be manned at all hours. When the center receives your call, the operator will not have your address and may not have your phone number on hand, thus you must provide that information in order to get help. In the event Vonage is unable to send your call to a live operator at your local emergency response center, Vonage will send your call to a national emergency calling center and a trained agent will get you help.
Remember that Vonage's 911 Dialing service will not function in the event of a broadband or power outage.
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