The tech points are a little shaky - though assuming she doesn't settle out of court instantly for money (as it looks like the entire point of the lawsuit is money, given the repeated references to her disability and social security income), I think that the RIAA may get in some minor hot water. However, the lawsuit should have been pointed at whoever ran the MediaSentry program, as they're the ones apparently doing electronic B&E.
I don't think that the lawyers should try to hang the case around the "anonymous" employee at the collection agency, as that seems pretty suspicious. I'm interested in hearing how this case continues, though - please post updates as they come.
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