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Wow, that's pretty impressive. Who is your hosting company? Most places have a gimpy tech support staff that only knows how to change DNS settings on windows machines, and wouldn't be able to tell you the difference between cron and top.
I use phpwebhosting.com and they have a pretty knowledgable support staff as well, but it's limited to online support to cut costs. I've had few major problems with them, which were cleared up on the same day via their online support system.
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seretogis - sieg heil
perfect little dream the kind that hurts the most, forgot how it feels well almost
no one to blame always the same, open my eyes wake up in flames
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