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analog · 09-26-2005, 11:59 PM

People who impose time constraints on others because of their own stupidity.

Example: Women who come in THE NIGHT their birth control runs out to get the next month's set. Then, when there's an issue and it's not immediately able to be refilled, all of a sudden it's our fault because she came in at the last possible minute for something she KNEW she'd run out of, and exactly when she'd run out of it. Or worse- people with an actual medical need, like diabetics. They come in THE DAY they run out of insulin (which they HAVE to have or they, you know, DIE) and then whine and bitch because it's going to take a few days to straighten out their new insurance coverage on their testing supplies. If they came in BEFORE it was a dire emergency, we'd have time to get in contact with the right people so they can fix it and let us sell it to you at the insurance price, not the cash price.

Example2: "Well I have groceries in the car" or "Well I have children waiting in the car" Well good for fucking you, go get rid of them and come back. I'm not skipping your prescription ahead of a dozen or more other people's because you're a clueless, poor-time-management-having insensitive fucktard. Don't use your kids like that, it's shameful.

(Quick note that i now work in a pharmacy, hence all these are pharmacy-related gripes about customers)

One more thing- unless based on actual medical urgency, no prescription is more important to fill faster than anyone else's. If i've got two prescriptions in my hand, one's for a kid, and the other an adult, i'm doing them in whatever order i got them in. When I tell people a wait time, you wouldn't believe the frequency i get the frustrated comment, "this is for a child!". I don't give a flying fuck, your child isn't more important than an adult.

A customer and I:

Me: It will be about an hour right now.
Her: (pissed) This medicine is for a child!
Me: (looking at the prescription, being smiley and polite) Yes, I see that. Thank you.
Her: An hour is the best you can do?
Me: It's an hour for everyone, ma'am.
Her: (I kid you not, yelling at me...) THIS IS FOR A CHILD!
Me: I understand ma'am, but not all sick people are children. We help sick adults, too.

So she asks for the pharmacy manager, who has been listening and quietly laughing the whole time from only a few feet away (she can't see him from where she was). She then talked to him for a minute, called me a twerp (yeah, a twerp). My fave line of his was his closing with her...

Her: He is sick, he has an infection, you're telling me it's not an emergency??
Pharmacy manager: I'm sure your doctor explained this, but antibiotics like the one your son has been prescribed take 2 -3 days before they start really working noticeably. So if i skip you ahead, and you don't have to wait the hour, he'll feel better in roughly 2 days and 23 hours instead of 3 days. If you would like to take a seat, i'll call you the moment i've gotten it ready for you.

The comment about the 2 days and 23 hours was priceless. We laughed for the longest time after that. I love my new coworkers. All the staff pharmacists are very cool, joke around a lot and stuff. Sorry for the length of this, but it's a good story (I think

).

09-26-2005, 11:59 PM	#99 (permalink)
analog Banned	People who impose time constraints on others because of their own stupidity. Example: Women who come in THE NIGHT their birth control runs out to get the next month's set. Then, when there's an issue and it's not immediately able to be refilled, all of a sudden it's our fault because she came in at the last possible minute for something she KNEW she'd run out of, and exactly when she'd run out of it. Or worse- people with an actual medical need, like diabetics. They come in THE DAY they run out of insulin (which they HAVE to have or they, you know, DIE) and then whine and bitch because it's going to take a few days to straighten out their new insurance coverage on their testing supplies. If they came in BEFORE it was a dire emergency, we'd have time to get in contact with the right people so they can fix it and let us sell it to you at the insurance price, not the cash price. Example2: "Well I have groceries in the car" or "Well I have children waiting in the car" Well good for fucking you, go get rid of them and come back. I'm not skipping your prescription ahead of a dozen or more other people's because you're a clueless, poor-time-management-having insensitive fucktard. Don't use your kids like that, it's shameful. (Quick note that i now work in a pharmacy, hence all these are pharmacy-related gripes about customers) One more thing- unless based on actual medical urgency, no prescription is more important to fill faster than anyone else's. If i've got two prescriptions in my hand, one's for a kid, and the other an adult, i'm doing them in whatever order i got them in. When I tell people a wait time, you wouldn't believe the frequency i get the frustrated comment, "this is for a child!". I don't give a flying fuck, your child isn't more important than an adult. A customer and I: Me: It will be about an hour right now. Her: (pissed) This medicine is for a child! Me: (looking at the prescription, being smiley and polite) Yes, I see that. Thank you. Her: An hour is the best you can do? Me: It's an hour for everyone, ma'am. Her: (I kid you not, yelling at me...) THIS IS FOR A CHILD! Me: I understand ma'am, but not all sick people are children. We help sick adults, too. So she asks for the pharmacy manager, who has been listening and quietly laughing the whole time from only a few feet away (she can't see him from where she was). She then talked to him for a minute, called me a twerp (yeah, a twerp). My fave line of his was his closing with her... Her: He is sick, he has an infection, you're telling me it's not an emergency?? Pharmacy manager: I'm sure your doctor explained this, but antibiotics like the one your son has been prescribed take 2 -3 days before they start really working noticeably. So if i skip you ahead, and you don't have to wait the hour, he'll feel better in roughly 2 days and 23 hours instead of 3 days. If you would like to take a seat, i'll call you the moment i've gotten it ready for you. The comment about the 2 days and 23 hours was priceless. We laughed for the longest time after that. I love my new coworkers. All the staff pharmacists are very cool, joke around a lot and stuff. Sorry for the length of this, but it's a good story (I think ). Last edited by analog; 09-27-2005 at 12:04 AM..