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While I've never had any problems with UPS, in my experience FedEx is faster and cheaper. When I was shippping a defective hard drive to the manufacturer for replacement I shipped it UPS, it took 4 days and cost $9.00. Three months later the replacement drive crappped out and I had to ship it back to the same place. I sent that one FedEx and it only cost $5.00 and took 3 days.
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