Been having some discussion within the
"Where's my package???" thread on which service is better.
I can't really post my opinion since it'll be biased
But I'm gonna go with Fedex since I get a huge discount with them
.
Plus, there's a unwritten code within Fedex that all employee package are to be delivered on time and safety
Before I actually started at Fedex and UPS, I used to work at a company as a shipper and I found that UPS's couriers are actually more friendly compared to Fedex. For starters, UPS guys stick around for some chitchat and give you tips on shipping with them. With Fedex, they simply just jump in, grab the package and get the hell outta here.
Oddly enough, when I joined UPS for a brief few months, they wouldn't actually that friendly as I've thought. Instead, some coworkers were pretty bitter, some didn't really respect me. I left because I didn't like the idea of being in a union and the prospect of not having to work for few days because a large number of my coworker isn't happy with management and decide to go on strike. Plus, Fedex was offering more
Even more oddly, Fedex employee was actually friendlier than I thought and I found out that the reason that Fedex courier don't simply spend as much time with the customers is that they have a strict schedule, especially with Calgary being one of the bigger center in Western Canada.
If I was a customer, I'd go with Fedex simply because the idea of UPS having a "Re-packaging lab" convenes that they simply don't have any respect for packages and whenever it gets destroyed, they can simply rebox it, sorry, that doesn't really cut it out for me. Plus, Fedex management hangs its couriers if they find them mistreating packages.
I can't say much about DHL or Purolator, although Purolator's couriers are actually pretty cool from my shipping experience.