Recently i had a great experance with dell Tech support. The j key on my Inspiron 9300 fell off. So i got on a tech support chat with one of the people at 4am in the morning. Gotta love the 24/7 tech support. And 5-6 mins later they told me they was sending me a new keyboard free of charge. 2 days later i got it ups. In about 10 mins i installed it with the tools Dell sent. Put the old keyboard back into the box the new one came from. Put dells shiping label on it and sent it out. Cost me 0$$ and got me back up and running as fast as humanly possable. I am realy impressed with dells tech support. Now everthing has there bad things. Like take dells constants calls tring to sell me more stuff. thats annoying.
__________________
Intel® Pentium® M Processor 730 (1.60 GHz/2MB Cache/533MHz FSB)
17 inch UltraSharp™ Wide Screen XGA+ Display
1GB Dual Channel DDR2 SDRAM at 533MHz 2 Dimm
256MB NVIDA® GeForce™ Go 6800
|