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What some people don't remember is, "you have to turn off system restore and the run Spybot and Ad-Aware in SAFE mode" to kill and rid your system of some of the more difficult spy/malware. If you leave system restore operable, the malware code is left in the restore point image and just re-installs itself on the next boot. Hope your problems are not too difficult to resolve.
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When all else fails, QUIT.
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