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Originally Posted by bendsley
Take if back and have it replaced. The monitor should be covered by the MFG's warranty. Best Buy will either have it send off to be fixed or if the product is DEVO, they will exchange it at the store.
Make sure you have your receipt. If you paid by check or charge, they can look it up if you don't have the receipt. If you paid with cash, you are out of luck without your receipt.
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this is going to cause issues, not sure with other stores, but I work at a best buy, and any thing involving the manufacturers warranty is on the customer after the return policy.
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