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Where I live, Santa has the area Chamber of Commerce pick up the letters and a few of the members (and their families) type somewhat of a personalized letter (they change the kids name and a few other things) and mails it back to the kids. Santa reimburses them for mailing the response back to the kids at the address given.
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A little rudeness and disrespect can elevate a meaningless interaction to a battle of wills and add drama to an otherwise dull day. Calvin
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