Oh man, that is very crappy... it is something I can imagine myself doing, I think everyone has been guilty at least a few times of not being able to see that someone is reaching out for help, or at least a much-needed sympathetic ear.
I think before anythign else, you should try to take solace in the fact that you do feel terrible about it, and you know if you could go back in time you would do things differently.
When you call do you leave messages?
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