People like to dominate other people by making them wait. It's a common thing in business--at say a 2:00 meeting, you'll have people sticking their head into the room at 2:05 to see if everyone else is there yet. If not, they'll go away and try again in a few minutes so they can look like the important one everyone else was waiting on.
I don't buy the "whups I messed up" excuse for flakery. It's nastier than that, especially when it's a pattern with the person. It's a communication about how important others are to them.
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