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wrongfullyaccuzd · 07-27-2005, 08:18 PM

Hey guys. I searched for various things dealing with this and couldn't find any previous threads that were just right, but if there is one, please, stop me now.

OK so my friend just called and said that when she turned her computer on, it gave her this message "with just a blue background":

"Stop. C000218. registry file failure. The registry cannot load the hize (file)..system root/system32/config/sam or its log or alternate. It is corrupt, absent or not writable.
Beginning dump of physical memory. Physical dump complete. Contact your system admin blah blah blah"

Now, she read this to me over the phone, so I'm assuming the "Stop" was stop error type of message, but I don't know for sure. This kind of error/physical memory dump/system root stuff is way over my head, so while I go try to do some research online about it, could you guys help me out? I'm way out of my league here. What caused this, and what can I do about it tomorrow when I go try to fix it?

She's on XP, by the way. And I told her to just turn it off and I would look at it later. Alt-F4-ing the window didn't work, and there was no "OK" button or anything, wouldn't budge.

Thanks a ton.

07-27-2005, 08:18 PM	#1 (permalink)
wrongfullyaccuzd Addict Location: NoVA	Physical memory dump wtf?! help Hey guys. I searched for various things dealing with this and couldn't find any previous threads that were just right, but if there is one, please, stop me now. OK so my friend just called and said that when she turned her computer on, it gave her this message "with just a blue background": "Stop. C000218. registry file failure. The registry cannot load the hize (file)..system root/system32/config/sam or its log or alternate. It is corrupt, absent or not writable. Beginning dump of physical memory. Physical dump complete. Contact your system admin blah blah blah" Now, she read this to me over the phone, so I'm assuming the "Stop" was stop error type of message, but I don't know for sure. This kind of error/physical memory dump/system root stuff is way over my head, so while I go try to do some research online about it, could you guys help me out? I'm way out of my league here. What caused this, and what can I do about it tomorrow when I go try to fix it? She's on XP, by the way. And I told her to just turn it off and I would look at it later. Alt-F4-ing the window didn't work, and there was no "OK" button or anything, wouldn't budge. Thanks a ton.