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Years ago I worked in a pizzeria -- basic, old-style pizza ovens, not the rotating monsters you get today. Guy orders a pizza, I figure him as German or Swiss because he's got the accent. I assembled a good pizza with plenty of everything, put it in the oven, checked it several times, popped the bubbles in the cheese early and often, rotated it in the ovens several times with the pizza paddle so all sides cook evenly. In the course of moving the pizza around, it touched the rear wall of the pizza oven for a few seconds, which made a dark mark on the crust -- I wouldn't even say a burn -- about the size of a dime. Served it to the guy, and he wouldn't eat it. Said it was burned, ruined because of the mark. I was young, tried to argue with him, but management smoothly moved in and told me to make him another one. I did.
And _I_ ate the first pizza -- damned good, too. Remember that -- when you turn down a pizza for piss-ant reasons, you're just giving the help a free meal or tomorrow's lunch to take home :-).
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