what the other two said.....
go to support.dell.com and enter your service tag, and there you go.
who did you hear that it was to find this stuff from? you should really go kick them in the teeth, because they obviously don't know what they're talking about.
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"You hear the one about the fella who died, went to the pearly gates? St. Peter let him in. Sees a guy in a suit making a closing argument. Says, "Who's that?" St. Peter says, "Oh, that's God. Thinks he's Denny Crane."
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