I've been in the call center environment, and seemed to have less issues being called hon by an older female than I did from any male. I personally use it as a term of endearment for those few people especially close to me, and so I am caught off guard when it comes from someone who does NOT share those feelings. Perhaps the hardest thing is they are just words - a couple letters thrown together - but we each have applied different meaning to them, within both social, gender, and our own interpretive contexts.
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Calling from deep in the heart, from where the eyes can't see and the ears can't hear, from where the mountain trails end and only love can go... ~~~ Three Rivers Hare Krishna
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