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diddagirl · 06-07-2005, 08:33 PM

Customer Care Agent for an Airline

Wake up between 04:45-05:30
Have a shower and get ready
Start work by 06:30 ish
Log into the phones....and begin my hellish day of taking calls.
Speak to numerous angry and down right nasty people who proceed to tell me "I know this isnt your fault but unfortunately you answered the phone and now I am going to yell at you"...... yes they actually admit I have done nothing wrong but they are going to proceed to belittle me and scream at me anyways. And I wonder why I come home so upset?
Get 2 fifteen minute breaks and a 45 minute lunch, and aside from that I am attached to that stupid fucking phone for the rest of my day listening to ignorant assholes complain above every little thing under the sun.
Cry on my way home from work about how bad I hate my job

06-07-2005, 08:33 PM	#33 (permalink)
diddagirl Addict Location: Calgary, AB	Customer Care Agent for an Airline Wake up between 04:45-05:30 Have a shower and get ready Start work by 06:30 ish Log into the phones....and begin my hellish day of taking calls. Speak to numerous angry and down right nasty people who proceed to tell me "I know this isnt your fault but unfortunately you answered the phone and now I am going to yell at you"...... yes they actually admit I have done nothing wrong but they are going to proceed to belittle me and scream at me anyways. And I wonder why I come home so upset? Get 2 fifteen minute breaks and a 45 minute lunch, and aside from that I am attached to that stupid fucking phone for the rest of my day listening to ignorant assholes complain above every little thing under the sun. Cry on my way home from work about how bad I hate my job __________________ "Is it so small a thing to have enjoyed the sun, to have lived long in the spring, to have loved, to have thought, to have done." -Matthew Arnold