One of my customers has VoIP installed in one of their sattelite offices, sadly it's a sales office. Now, I am not sure if it was just poor project planning on their part, or the company that did the installation - but they just had an awful time with it getting it up- -this sales office was without phone service for close to 3 days while they got the kinks worked out. Now it's running pretty seemlessly but it was ugly for a while.
A few months back one of the inflight magazines did a story on technology in the 21st century and Voice OVer Ip was one of those advances... It was good faror about 10 minutes of reading and I didnt learn anything new.. but bottom line assessment from the author of the article... CTOs would be well advised to wait on this one.. .the techology is still quite new and it's still got some issues, for an office where phones are mission critical, it's not the best way to go... (Since it was an inflight magazine I'd probably take it with a grain of salt)
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