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Originally Posted by Psycho Dad
Likely the cashier isn't either. She simply has to follow the rules and or instructions given to her by her employer. While she was likely certain you were who you said you are, she has to protect her job as well. The manager is in a postion to override the rules unlike the cashier.
Every time someone has something like this happen, they always assume it is the person behind the desk's fault (I pity the customer service people for the airlines when a flight is delayed/cancelled). Go back to the store today and get your shoes
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I can understand the teller's position--it's one of no authority.
Airlines are a different story. I've talked to a manager when an airline sent a flight early, without me. When they damn well knew I was coming, because I was already on one of their planes.
They try to handle it by lying their asses off. I have a recording of one doing exactly that. Unfortunately for him, I responded to his lies with "we both know that's not true." Didn't slow him down, though. He just switched to a different lie.
So for what it's worth, if you have to fly, don't dare do it when it involves Atlantic Southeast Airlines.
Unless you don't mind getting to your destination a day late.