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One thing you have to keep in mind when shopping at Best Buy et al. is that they don't train their employees. Or if they do...
One time my parents were looking for a new washing machine. They had narrowed it down to two items, and asked a sales guy what the difference between the two was. At a real appliance store, that guy would've told my folks what the real deal was. Or at least made a convincing argument for the more expensive model. But no, this guy proceeds to read them the product labels. And that's it.
Another time, we were all at Best Buy looking for something. I can't remember what it was, but it's not really important. We couldn't find any of this item out on the floor, so we ask a Best Buy Buddy to check out back for us. He agrees with a cheerful smile. Fifteen minutes go by. Our friend has disappeared. Did he forget about us? We gave up and went to look at something else. On our way out of the store, we saw the guy chatting with another employee.
Marvelous.
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