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The missus works at an in-bound call center, and they used to have pretty open internet access at their computers.
Until too many people decided the online games they were playing were more important than than the customers.
No more access.
Twenty years ago, people managed to make it through a work day without the web; why do they feel it is a 'right' today?
Once the clock is punched, it's not your time anymore, and management has the responsibility to keep track of how you are using their time.
Don't want to get in trouble for personal web usage at work? Don't do it.
'Doh!
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