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I had to go through much the same thing when I was receiving training on how to take campus tours here at University and it's also something that my parents are heavily involved in. My personal experience is that while the training itself is a good idea, such sessions can only scratch the surface of someone's (possibly) deep-seated resentment of other lifestyles. It's a good introduction and a reminder of how to keep things professional in any situation but quite frankly the best diversity training available takes place over the course of one's life - it's called experience. You cannot expect a few hours of training to change people's outlook but that can - and often does - start the process of adaptation, soley because the way in which most diversity training these days is delivered is designed to do just that. Short-term impact followed by long-term change.
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Furry is the leader of his own cult, the "Furballs of Doom". They sit about chanting "Doom, Doom, Doom".
(From a random shot in the dark by SirLance)
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