Well - I have a policy that I try to live by - professionally and personally - Always deliver bad news in the most personal way possible. Couple benefits:
It makes you a stronger person
allows you to experience your emotions
gives you little room to hide
makes you really think out your position (since you might have to explain it or face objections)
It builds integrity
If you can't do it in Person, do it over the Phone
Never email, never voicemail
You will find it is tough to do, and you will like yourself a great deal each time you do it
__________________
All truth passes through three stages:
First it is ridiculed
Second, it is violently opposed and
Third, it is accepted as self-evident.
ARTHUR SCHOPENHAUER (1788-1860)
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