raeanna74

I can ditto the opinion on the customer service - though not personally. My Mom had a sunbeam crock pot at one point. She'd bought it from the store, brought it home, discovered a great big chip out of the side. The store wouldn't accept it back and gave her information to get it replaced from the company. The company told her it was the stores responsibility. She went back and forth for a while before the Company replaced it for her. She had to pay for the shipping up front to send the thing to them but got reimbursed for it later at least after she got the replacement.

I got a mini waffle maker, that says sunbeam on it, at a rummage sale once. I think I got it about 10 years ago and it still works fine.

I don't own much else that I can find that from sunbeam. When I pick their stuff up it often feels like the outside would be easily broken. I don't buy a lot of kitchen things. I got mostly Black and Decker stuff when I got married and it's all working well still.

I guess that might be something - When people are giving for a gift, especially wedding gift or such they give things that they are certain will last. Sunbeam might do better to make at least a line of products that are guaranteed to last a good long time. I probably won't buy anything myself until something of mine breaks.

I hope that helps. Was sortof brainstorming.

Edit: I think they call the crock pot a "slow cooker". Same thing.

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