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We used to have a Sunbeam cordless kettle that leaked. They said it couldn't be fixed and weren't too nice about it. We bought another one and the same thing happened within a few months. Sunbeam were assholes about it again, and the third kettle had the same problems. We kept all the kettles and took them to the company ourselves and they finally acknowledged that the design sucked and apologized. I think they compensated us with the money too.
Anyway, my point is that once they had our money they were assholes about customer service. I'd never buy a Sunbeam product after that because their customer service was non-existent and I wouldn't want the hassle of going through it all again. I'd never buy another Acer computer either, because of numerous bad experiences with them.
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