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Good manners are good manners. Unless a younger perosn has been told to call the older person another name, such as their first name, I would always rather errer in the more old fashioned way and say, Miss, Ms. or sir. I always try to be formal becuase I deal with internationals every day of the week and they love to be addressed respectfully first. In the office, when I have to interact with older ladies and ask them to help(and I don't know them all that well...I'll say Miss Suzanne or Miss Terry.) They all know I lived and worked in Texas for over 20 years and always smile when I address them with respect. I'm not akid any more but respect is so lacking these days IMHO.
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"I need compassion, understanding and chocolate." - NJB
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