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joemc91 · 04-12-2005, 09:14 PM

My problem is an issue with Hotsyncing a new Palm. When I am logged in as administrator, the option "Local USB" appears in the Hotsync menu and I can succesfully sync. The problem is that when logged in as my normal user "Joe", that option does not appear and thus I can't Hotsync.

I run as a restricted user on my laptop, as in my user only belongs to the "Users" group and none other. This way I can't accidentally break the laptop during normal use. In the past few weeks I have been unable to access USB flash drives inserted into the system as my normal user though it is accesible as administrator. This problem simply appeared a few weeks ago, probably associated with a Windows patch.

I suspect the problem is my user cannot access the USB ports and thus the Hotsync Manager can't access the USB port the Palm is plugged into. Are there any settings in Group Policy that would allow me to fix this? I would assume a permissions problem but I don't know where to look besides the Group Policy "user access" settings and the driver inf's permissions. Also, it would appear that the "Users" group doesn't even exist anymore since when I try to give it permissions, the error dialog pops up. Any ideas?

04-12-2005, 09:14 PM	#1 (permalink)
joemc91 Insane Location: Chicago	Windows USB access problems My problem is an issue with Hotsyncing a new Palm. When I am logged in as administrator, the option "Local USB" appears in the Hotsync menu and I can succesfully sync. The problem is that when logged in as my normal user "Joe", that option does not appear and thus I can't Hotsync. I run as a restricted user on my laptop, as in my user only belongs to the "Users" group and none other. This way I can't accidentally break the laptop during normal use. In the past few weeks I have been unable to access USB flash drives inserted into the system as my normal user though it is accesible as administrator. This problem simply appeared a few weeks ago, probably associated with a Windows patch. I suspect the problem is my user cannot access the USB ports and thus the Hotsync Manager can't access the USB port the Palm is plugged into. Are there any settings in Group Policy that would allow me to fix this? I would assume a permissions problem but I don't know where to look besides the Group Policy "user access" settings and the driver inf's permissions. Also, it would appear that the "Users" group doesn't even exist anymore since when I try to give it permissions, the error dialog pops up. Any ideas?