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Customer service has been less of an issue for me. Now, customer service with Verizon was wonderful. On more than one occassion I had a representative tell me they couldn't fix my problem immediately. They took my name and gave me theirs - and called me back with an answer! I was very impressed.
As far as reception goes, I do wonder if the buildings here in NY affect the different frequencies used by the companies differently. But, for that same reason, I don't really expect that my Nextel phone will benefit from Sprint. I think they are currently a different system. I'd love to be pleasantly surprised by finding out that I'm wrong on that one...
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Cogito ergo spud -- I think, therefore I yam
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