Quote:
Originally Posted by maleficent
My cell, paid for by my company (thankfully) was AT&T, and is now Cingular. I didn't realize that the service had changed until I actually turned off the phone and turned it back on and it came up with the Cingular logo.
I got an email from someone in Finance last week, wanting to know what had changed with who I was talking to. My bill for the month was over 3500 dollars. (Luckily the ocmpany pays it) Due to a few customer crisis I went over my usual 2000 minute plan, by quite a bit. That overage sent my phone bill up by thousands of dollars.
I know I've gone over before, AT&T never charged for overages the way that Cingular seems to.. Or atleast I was aware that I was getting close on my minutes and I could switch to landlines.
Hopefully we'll be changing our providers soon...
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This is one thing I do have to comment on. Cingular would not be charging you for overages any differently then what Att Wireless was. Legally, Cingular has to go by the confines of the plan as described to you originally. So they would not have charged you any differently. That is something I can gaurentee 100%. they really do make sure that part is followed perfectly.