Tilted Forum Project Discussion Community - View Single Post

Rlyss · 03-14-2005, 04:55 PM

I sent an e-mail off (using their website) to Dell support and their auto-response gave me a bunch of fixes for a dead pixel on the screen. They said to just hit reply and send if that response was irrelevent (obviously) and a tech support person will contact me. Since it got delivered to me on the 2nd of this month (thirteen days ago) they should still fix everything free of charge. I've heard nothing but good reviews about Dell in the UK so I'm semi-hopeful this'll get fixed, whatever the problem.

I tried disabling vertical sync in the GeForce options but it didn't seem to make a difference.

I've found a bunch of other peoples' problems about this, and the fixes are varied: overheating, auto-updating software, drive indexing; bad USB ports; problems with SpyBot and the hosts file; old printer driver issues; mobile phone software, and even a cable select option in an integrated NIC card. I've tackled all these options but none make a difference.

Using the netgraph in Counter-Strike Source my FPS goes from 70-90 FPS for the first 20 seconds, down to 9-12 FPS for the next 20, and then back up, and down again, so it's not all in my mind.

I'm going to give Dell a call tomorrow morning and tell them all this, since I don't have much faith in their online tech support. I've never had a good experience with anybody's online tech support - usually the problem just goes unanswered. I'm hesitant to keep using the computer, because even though a mobile P4 is very powerful, a CPU temperature of 70 degrees celcius sounds dangerously high.

03-14-2005, 04:55 PM	#11 (permalink)
Rlyss The Pusher Location: Edinburgh	I sent an e-mail off (using their website) to Dell support and their auto-response gave me a bunch of fixes for a dead pixel on the screen. They said to just hit reply and send if that response was irrelevent (obviously) and a tech support person will contact me. Since it got delivered to me on the 2nd of this month (thirteen days ago) they should still fix everything free of charge. I've heard nothing but good reviews about Dell in the UK so I'm semi-hopeful this'll get fixed, whatever the problem. I tried disabling vertical sync in the GeForce options but it didn't seem to make a difference. I've found a bunch of other peoples' problems about this, and the fixes are varied: overheating, auto-updating software, drive indexing; bad USB ports; problems with SpyBot and the hosts file; old printer driver issues; mobile phone software, and even a cable select option in an integrated NIC card. I've tackled all these options but none make a difference. Using the netgraph in Counter-Strike Source my FPS goes from 70-90 FPS for the first 20 seconds, down to 9-12 FPS for the next 20, and then back up, and down again, so it's not all in my mind. I'm going to give Dell a call tomorrow morning and tell them all this, since I don't have much faith in their online tech support. I've never had a good experience with anybody's online tech support - usually the problem just goes unanswered. I'm hesitant to keep using the computer, because even though a mobile P4 is very powerful, a CPU temperature of 70 degrees celcius sounds dangerously high.