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Originally Posted by ARTelevision
I have no interest in the self-checkout feature.
I prefer interacting with a cashier. I look forward to the small human interactions I have each day.
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I'm with Art. I live in a relatively small town with a handful of grocery stores; none of which have the self-checkout lines.
If they did, I wouldn't be interested. I like the little conversations. It's the same reason I almost always go inside the bank to make a transaction and pay my bills in person.
In addition, it fosters a small 'sense of community." The little conversations add up and now I have a bit of name/face recognition. They know me and I know them and that helps when I have a problem as they seem more eager to try and help me, the person, rather than me, the account number.