Yes - definitely complain about the rude ones. There is NO call for anyone to treat ANYONE like crap. Especially, if customer service is your job!!!
I regularly have to call a different deptartment at my job, that's handled through a different company. I've had to ask for supervisor assistance so many times . . . There is one CSR there in particular that is a real pain in the ass. Working on getting that one canned. . . . .
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The knack of flying is learning how to throw yourself at the ground and miss.
--Hitchhikers Guide to the Galaxy
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