I don't think we quite know who management is.
I would suggest watching Season One to get a sense of who he is, you would get more from watching the old episodes than us telling you what we think.
As of the last episode, we know management's name, his "other" name. family relations, etc., but we still don't quite know the role everyone is playing/going to play.
This seems to be one of those shows, heavy in character development, that you have to play bystander of. I haven't been able to follow along and predict how things were going to pan out, so I have become comfortable being the voyeur and learn things as the characters do.
That is one of the unique things about this show. In most cases, our education follows that of the characters. They don't know more than we do. They are learning more and more as the show goes on; as we do.
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Before you criticize someone, you need to walk a mile in their shoes. That way, if they get angry at you.......you're a mile away.......and they're barefoot.
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